• Business Systems Analyst

    Location US-UT-Salt Lake City
    Job ID
    2018-4926
    # Positions
    1
    Category
    Information Technology
  • Overview

    Company Overview

     

    At C.R. England, our most valuable asset is our people. Whether on the road, in our shops, or in our offices, our people make C.R. England a transportation industry leader. The diversity of our professionals drives us forward. We strongly believe each individual should have the support and opportunities they need to build a solid career. We provide. We live by the entrepreneurial and family spirit on which C.R. England was founded. We have opportunities for people of all backgrounds.

     

    Why join us: 

     

    Stability:  The transportation industry is crucial to the U.S. economy, making C.R. England a stable career choice. As a 97 year-old leader in the transportation industry, we have grown 100% in the last decade. We will continue growing as we approach our second century.

     

    Employee Value:  2015 recipient of the Achievers Award for Most Engaged Workplaces in the U.S.

     

    Benefits:  World class compensation and benefits packages, continuous training and development, and a team-oriented culture.

     

    Work life balance:  At C.R. England we value family both in our individual homes and our company family; our culture embraces this philosophy and fosters an environment to support both.

    Responsibilities

    Job requirements may include, but not be limited to:

     

    • Ensure strategic goals of the project are aligned with decisions regarding business and IT initiatives.
    • Develop domain expertise and working knowledge of the systems that link business organizations together.
    • Understand, bring structure to, and remap business processes.
    • Collaborate with and influence subject matter experts across the business.
    • Partner with multiple stakeholders to develop high quality deliverables across all phases of a project (from identifying and defining process flows and use cases to user acceptance testing) and ensure results of the delivered solution are aligned with requirements.
    • Responsible for translating business objectives and feature requirements into detailed user stories / requirement specifications prior to development.
    • Project Management role for multiple in-flight projects and tasks simultaneously, across multiple departments.
    • Assist 2nd and 3rd tier user support and application vendor support to resolve issues with in-house developed application functionality issues.
    • Coordinate with vendors, business units, and IT staff to accomplish the needs of the projects while fostering positive relationships. Organize and facilitate meetings as needed to accomplish this.
    • Serve as proxy Product Owner or support Product Owner regarding software development process when necessary.
    • Other duties as assigned. 

    Qualifications

    Job qualifications may include, but not be limited to:

     

    • Expert in the Business Architecture/Business and process Analysis domain with 5-8 years of progressively responsible relevant experience in analysis, requirement gathering, design and development of enterprise application systems, having been an important figure in driving these projects forward.
    • Exceptional communication and interpersonal skills - ability to talk to both business and technical teams manage the collaboration between business and technical teams.
    • Understanding of software applications and experience with system analysis and configuration, CRM and/or BPM system knowledge and experience preferred.
    • Excellent time management and organization skills, with the ability to manage multiple competing priorities.
    • Aptitude to learn quickly and a superb attention to detail and process orientation.
    • Dedication to and enthusiasm for delivering outstanding customer results.
    • Ability to work well in a team based environment and independently.
    • Broad understanding of IT and software development processes. Experience with Agile processes strongly preferred.
    • Broad understanding of IT processes and software applications.
    • Experience with JIRA or other project management software preferred.
    • Basic SQL skills required.

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