• Dedicated Trucking Division - Operations Manager

    Location US-PA-Hershey
    Job ID
    2018-4718
    # Positions
    1
    Category
    Management
  • Overview

    Headquartered in Salt Lake City, C.R. England is a 98-year old leader in the transportation industry and is the largest temperature-controlled carrier in the world. We are growing and immediately hiring a Dedicated Operations Manager in our Hershey, PA office.  Responsible for Network Management and Operations Staff with an emphasis on safety, driver retention, customer service, production, utilization of assets and team building.

     

     

     

     

    Why join us: 

     

    Stability:  The transportation industry is crucial to the U.S. economy, making C.R. England a stable career choice. As a 98 year-old leader in the transportation industry, we have grown 100% in the last decade. We will continue growing as we approach our secon

    Employee Value:  2015 recipient of the Achievers Award for Most Engaged Workplaces in the U.S

    Benefits: World class compensation and benefits packages, continuous training and development, and a team-oriented culture

    Work life balance: At C.R. England we value family both in our individual homes and our company family; our culture embraces this philosophy and fosters an environment to support both.

     

     

     

                                                          *TRUCKING EXPERIENCE IS REQUIRED*

     

     

    Position Summary

     

    The Dedicated Operations Manager is essential to managing our growth, profitability and day-to-day Operations environment.  We require an individual who can effectively identify opportunities for improvement and initiate processes to accomplish improvement. This individual must be able to think strategically and plan ahead of rapidly changing situations while maintaining a positive team-oriented attitude.

    Responsibilities

     

     

     

    ESSENTIAL JOB FUNCTIONS AND DUTIES:

    • Daily oversight and escalation management of Staff, Driver, and Customer Freight issues.
    • Daily review of capacity vs. freight balance to ensure good utilization of assets and optimum service levels.
    • Provide regular feedback on optimization opportunities to our Regional Outside Sales, Inside Sales, Planning and Customer Management teams.
    • Weekly KPI review with Division Senior Management.
    • Driver and Office Personnel performance review and improvement.
    • Support department coordination to ensure division’s needs are met.
    • Additional areas identified as falling within the scope of Network Operations Management.
    • Weekly review of rate-related upgrade opportunitites, new opportunities and Target Improvement Lanes/Opportunities

     

     

      

     

     

    Qualifications

    • The ideal candidate is professional with superior communication, logical function, decision-making, and organizational skills.
    • This job is demanding and requires thorough understanding of industry needs and a heightened sense of urgency. 
    • Previous transportation/operations management experience required.
    • Previous experience in managing customer relationships is required.
    • Previous experience in reviewing P&Ls and rates is required.
    • Knowledge of transportation software required (TMW & AS/400 preferred).

    College degree is preferred but not required.

     

    How to Apply

    To be considered for this position, please submit your resume/CV via the C.R. England careers website (http://www.crengland.com/careers)

     

    Equal Employment Opportunity

    C.R. England is an Equal Opportunity Employer and embraces diversity

     

     

    *CB*

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