Position Title: Dedicated Account Supervisor
Reports To: Account Manager or Regional Operations Manager
This position is responsible for all portions of the CR England business performance, and fulfillment of the contractual obligations to the customer.
This position is also responsible for maintaining a productive relationship with the customer and works from the customer’s facility.
ESSENTIAL JOB FUNCTIONS & DUTIES
(most important first—include approximate % of time spent on each function)
30% Daily management of CR England drivers.
30% Daily load creation and assignment to CR England drivers.
30% Daily load monitoring and supervision of on time performance.
10% Daily contact and interface with the customer while at their facility.
ALL OTHER JOB FUNCTIONS & RESPONSIBILITIES:
This position has primary responsibility for all functions necessary to comply with contractual requirements from our customer, including the on- time pick-up and delivery of the customer’s manufactured goods. The ability to hire, train and discipline up to and including termination. Manage and control expenses.
The employee’s primary is the performance of office or non-manual work directly related to the management or general business operations of the employer or the employer’s customers.
The employee’s primary duty includes the exercise of discretion and independent judgment with respect to matters of significance.
The employee customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.
The employee’s suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees is given particular weight.