Director of Operations - Intermodal

US-UT-Salt Lake City
Job ID
2017-4297
# Positions
1
Category
Management

Overview

Company Overview

 

At C.R. England, our most valuable asset is our people. Whether on the road, in our shops, or in our offices, our people make C.R. England a transportation industry leader. The diversity of our professionals drives us forward. We strongly believe each individual should have the support and opportunities they need to build a solid career. We provide. We live by the entrepreneurial and family spirit on which C.R. England was founded. We have opportunities for people of all backgrounds.

 

Department Overview


Our Operations Managers are responsible for overseeing all aspects of multiple accounts within our C.R. England Dedicated Division. 


Why join us: 

Stability: The transportation industry is crucial to the U.S. economy, making C.R. England a stable career choice. As a 97 year-old leader in the transportation industry, we have grown 100% in the last decade. We will continue growing as we approach our second century.

 

Employee Value: 2015 recipient of the Achievers Award for Most Engaged Workplaces in the U.S.

 

Benefits: World class compensation and benefits packages, continuous training and development, and a team-oriented culture

 

Work life balance: At C.R. England we value family both in our individual homes and our company family; our culture embraces this philosophy and fosters an environment to support both.

 

Position Summary

 

In this position you have the opportunity to work in the operations space with one of the largest, most stable, still growing company in the logistics and transportation field.

Responsibilities

  • Supervision and development of Multiple Driver Managers, Planners, Terminal Manager(s) and administrative personnel as dictated by divisional operations.
  • Manage daily fleet operations of multiple planning areas.
  • Manage asset utilization to ensure maximum efficiency as driven by customer needs.
  • Oversee coordination with account managers and maintenance support personnel to manage service of all accounts equipment while maintaining customer-driven service expectations.
  • Ensure accurate execution of weekly payroll and invoicing of all assigned accounts.
  • Ensure that all drivers are in compliance with safety department and DOT regulations and promote the company safety culture.  This includes but is not limited to ensuring annual reviews; log compliance, accidents and incidents are reviewed in a timely manner.
  • Conduct and manage company-mandated and account specific employee meetings.
  • Implement and evaluate account-specific driver retention initiatives.
  • Develop and implement cost reduction measures, ensuring maximum profitability and cost minimization.
  • Implement and perform all facets of Customer Service including but not limited to maintenance of Key Performance Indicators and Customer Relationship Management, as well as preparation and presentation Mid-year business reviews and annual account assessments.
  • Able to travel as deemed necessary by customer and account needs – up to 50%
  • Perform pertinent account-specific duties as required by the customer.
  • Perform other related duties as required or assigned.

Qualifications

  • Excellent communication skills both written and verbal.
  • Ability to appraise, evaluate, and adequately respond to environmental strain and emotional stress.
  • Able to read, understand, and relay information relating to trip planning for delivery of freight and bills of lading.
  • Decision-making and analytical skills used to guarantee that every load is evaluated for ensuring that a profit is made for both the company and the customer. 
  • Have the ability or experience to operate in TMW and PC environment: must be familiar with Microsoft Word, Excel and Power Point.
  • Must be able to sit at a desk for long periods of time and work variable schedules and hours as the job position dictates.
  • Be able to generate reports, navigate through databases and spreadsheets using excel and other Microsoft office products. 
  • Attention to detail, ingenuity, teamwork, and passion to exceed the goals are essential to this job.
  • Must have the ability to multi-task and have excellent organizational skills.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

 

Requirements:

  • 10 years of logistics and/or transportation experience
  • 7 plus years in directing operations of at least $10m in revenue
  • Experience with managing multiple client locations
  • Experience managing multiple direct reports
  • Six Sigma Greenbelt and/or Blackbelt quality experience
  • Proficient in the Microsoft Office suite of application

C.R. England offers a competitive benefits package that includes, medical, dental, life insurance, vision, vacation, and 401K.

 

C.R. England has grown 100% in the last ten years and seeks to continue its exciting success. Our outstanding growth represents tremendous opportunity for those interested in leadership and management careers. Our hiring process focuses on those interested in long-term career possibilities.

 

*CB*

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