Operations Support Specialist

US-UT-Salt Lake City
Job ID
2017-4262
# Positions
1
Category
Customer Service/Support

Overview

CR England is a stable, financially sound company with opportunity for growth within the company.  As a 97-year leader in global transportation, CR England is interested in hiring a Full-Time Ops Support Representative to support our Detention, Fuel, Permit, and Load/Unload Departments. The required hours for this position are Mon-Fri 8am-5:00pm.

Responsibilities

Responsibilities include but are not limited to:

 

 

  • Assisting drivers with detention questions and pay
  • Working with customers to obtain authorization for detention billing
  • Billing detention by following each customers billing requirements
  • Communicating with customers to collect on outstanding detention balances
  • Handling fuel related calls from drivers
  • Monitoring fuel limit/fuel theft program
  • Understand permit needs across the country
  • Work with scale bypass and toll agencies
  • Assisting drivers over the telephone and provide assistance as needed
  • Assisting drivers with Load/Unload questions
  • Assisting drivers with pallet purchases
  • Other duties as assigned

Qualifications

Job qualifications may include, but are not limited to:

  • Problem identification & problem solving skills
  • Excellent communication and organizational skills
  • Advanced telephone and typing/data entry skills
  • Excel and Word experience 
  • Strong Attention to detail
  • Transportation industry experience is a plus

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.