Shop Manager - Casa Grande, AZ

US-AZ-Casa Grande
Job ID
2017-4243
# Positions
1
Category
Management

Overview

The Shop Manager is accountable for successful day-to-day management of the vehicle Maintenance Facility with the utmost integrity. All actions will support SAFETY while creating customer satisfaction, increased equipment availability and controlling maintenance spend.  This includes effectively working with the Regional Director of Maintenance Operations, VP of Maintenance and other members of the C.R. England team. May also assist with special projects as directed.

Responsibilities

Job requirements may include, but are not limited to:

  1. Reinforce and demonstrate C.R. England’s core values, which include a strong commitment to Safety by addressing any unsafe behaviors, auditing for safety compliance, and ensuring all visitors are safe. Active participation on the Safety Team is expected.
  2. Accountable for equipment availability and repair decisions for company owned and driver Leased units. Regular communication across all business segments to prioritize workflow and maximize equipment availability as operational dynamics fluctuate.
  3. Directly involved in the Profit and Loss of the location. This includes the approval of all purchases, repairs and managing the accuracy on Parts Inventory. Understand and manage tire program requirements. Control and address any rework issues.  
  4. Participate in screening, interviewing and selection of the most qualified candidates during the hiring process. Work with HR Recruiters, attend Tech Schools and career fairs to ensure company is presented as an employer of choice.
  5. Balance associate skill levels and skill mix with approved headcount for the location.
  6. Develop associates’ skills by ensuring participation in vendor and company led training.  
  7. Ensure all direct reports and location associates have clearly defined accountabilities and development plans.
  8. Cultivate and maintain productive supplier relationships.  This includes managing volume and quality of sublet repairs, performing follow up when needed, and managing the costs associated with sublet work.
  9. Responsible for regular communication with associates to include sharing the team’s performance metrics, and corporate updates.
  10. Assist with development of performance goals for the shop as a whole and for individuals.  Create and execute action plans associated with those goals.
  11. Complete performance assessments of associates to include Performance Assessments and Individual Development Plans [IDP]. Responsible for addressing performance related opportunities, including disciplinary action, administering Performance Improvement Plans [PIP], or termination.
  12. Responsible for the accuracy of payroll submission.
  13. Manage Shop schedules and associate schedules [vacations, time off, hours].
  14. Ensure the location is properly equipped with tooling to perform necessary repairs.
  15. Other duties as assigned.

Qualifications

Job qualifications may include, but are not limited to:

  1. Strong mechanical aptitude
  2. Shop Leadership experience involving a 24/7 facility is a major plus
  3. Ability to organize and multi-task
  4. Ability to set goals and develop action plans
  5. Excellent written and oral communication skills.
  6. Ability to communicate clearly
  7. Solid analytical skills
  8. College degree and/or 4 years of relevant transportation experience

C.R. England offers a competitive benefits package that includes, medical, dental, life, vision, vacation, and 401K.

 

C.R. England has grown 100% in the last ten years and seeks to continue its exciting success. Our outstanding growth represents tremendous opportunity for those interested in long-term career possibilities and encourages career-minded individuals to apply.  

 

 

*CB*

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